ASO Web Hosting Review

It’s a big N and a big O. We’re sick of seeing crappy fake affiliate-driven review websites that don’t truly paint both sides of the picture when it comes to web hosting and what can be both good and bad about a host. We decided to complete our review by running a Bitcatcha test. You can access it by clicking the “login to cPanel” button in your hosting management overview.

Backed up files are available for 7 days. The ‘Small’ plan weighs in at $8 per month, it is not billed annually. ASO believes that each client should only pay for whatever resources you actually need, instead of costly extras you won’t ever use. In addition, Leech Protection is supported by all Shared Hosting plans. Fiber, our hosting also comes with your own cPanel access, full traffic statistics, and many other features – all with 99. Once we clicked on ‘Buy Now!

This article remains online for reference and historical purposes only. This could be concerning to some users who do not want to experience any downtime over something which could be so easily rectified without their account being suspended. Sometimes, it’s pretty close and there isn’t a clear winner, but we will contemplate the following question: That’s why; the safety mood is the first features under every hosting package. All plans come with cPanel, Weebly Website builder, WordPress optimized servers, POP3, IMAP and webmail access.

  • Unfortunately, A Small Orange comes to the record as the company offering the most cynical backup policy I have encountered.
  • Usually, even one-second delay in opening the page translates into a loss of 7 of the total percentage of users.
  • For a cheaper price, you get 10GB worth of web space, 950% more than the actual 500MB storage provided by A Small Orange.
  • It helps that the company also adopts a positive policy on cancellation refund.
  • Their customer portal is a very clean, straightforward, and easy-to-use interface, placing everything you might want to do with your billing account right in front of you.
  • The cPanel also has a ‘Pagespeed Optimizer’ module which uses Google Pagespeed to improve the speed of your website.

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With a great track of publicly accessible uptime details of all their shared servers, coupled with excellent server performance, A Small Orange deserves to be called one of the best shared hosting providers out there. Yes, they are quick. Be very careful when you see this because sometimes hosting companies will use this to sell you a dream.

Please note that the Tiny package is the only one that lacks a monthly billing option; it's billed annually. It's a very simple and straightforward business plan. Right when we thought that A Small Orange hosting was perfect, we found a few things that we thought they could improve on. Instead of having the standard small, medium and large plans, they divided their offerings to try to fit your needs. A big company can ruin its smaller companies’ reputation easily. A Small Orange has an affiliates program with a set payment for each successful referral. Whether you are a high-traffic blog or an e-commerce site, ASO’s Business packages include SSL certificates and enterprise database support in the form of PostgreSQL and MariaDB. This means, you pay exactly USD 5.

There is also another HostGator connection here (don’t forget to read my HostGator review here), Brent Oxley, the founder of HostGator, was also involved in part of the funding of this takeover. Softaculous as their CMS script installs. This may be a concern for users who don’t live in their home country and digital nomads. The support team does not help with complex problems. Dedicated servers are sold in a range of configurations. A Small Orange gives you several tools for building a website, including Weebly, a solid web-based website-building tool.

A Small Orange Hosting Plans

Filtering, autoresponders, email forwarding, and alias capabilities are supported as well. You can submit a contact form online or you can log in to your personalized customer portal to get support even faster. Install your calendar, shopping cart software and more with A Small Orange’s fantastic selection of Web applications. A Small Orange does a superb job of trying to make sure that you get what you pay for. Semi-Dedicated Hosting - As it sounds. They can charge you an additional overage fee regardless of how you choose to reactivate your account.

PLANS HAVE LIMITS, and that means you need to be careful with specifics. Last 12 month average load time: 1%, to a maximum of 1 month's services. 9% uptime and the company has a live status page as well, though this is hidden behind the login wall. If you’re new to building your online presence, you might need help with marketing your site. In the web hosting industry, there is this misconception that “larger, well established companies will always offer the best in quality and service. Online live chat is available 24/7.

The Functionalities

The ubiquitous cPanel universally acknowledged as the easiest to use interface for system admin, for both newbies and seasoned webmasters. Their prime plan is better than just about anything we’ve seen for that price, and they’re very beginner friendly. All of that is run using SSD disks in US-based data centers - so the reliability and accessibility of the servers should be seriously good. Thus, you get the guide on how to solve those minor things if they still didn’t get fixed by developers. It has also modernized its shared hosting with the addition of specific plans for WordPress. They are primarily a shared host although they offer more options than ASO (such as VPS and dedicated servers). A Small Orange guarantees 99.

This is something that’s a minor annoyance, but still worth mentioning. That might be a warning sign for a company whose tagline is ‘homegrown hosting’. I am tired of the outages and EIG SUCKS! Reliability is also promised by the company.

Disk Space and Bandwidth Limited on All Plans

This trend is likely to persist as EIG continues to buyout other web hosting companies, but could be reversed if the decision makers at EIG prioritize staffing their support/technical departments. Bluehost has been a leader in the world of hosting for many years, frequently found at the top of recommendation lists, including being recommended by WordPress. Some customers even complained that they had to troubleshoot their own problems just to get their site up and about. The $28 per month midlevel tier ups the storage, monthly data transfers, and hosted websites to 25GB, 500GB, and 50, respectively.

You can pay less if you decide to pay for a longer period of one or more years.

Pros of Hosting Joomla with A Small Orange

Even though all the plans are managed but recently they are taking up to 8 days to reply to support ticket that I had raised. (Obviously if you allow memberships, you would allow registration of members too.) Includes 30-day money-back guarantee. The costs will also increase as the plans get bigger. According to A Small Orange’s Terms of Service, you won’t be able to get a refund if you pay with a bank wire transfer, Western Union payment, check, or money order. I no longer recommend A Small Orange for Hosting.

And A Small Orange continued to be the best rated shared hosting company through 2020. Have you had any experience with this host? From the list above you can see that the Tiny plan is cheap indeed, but it allows hosting 1 website and includes 500 MB storage only, which is of low value. This may not seem like a huge deal on the face of it but these things can easily happen and it is concerning to think your account might be out of action while this is being resolved. Fortunately, A Small Orange delivered an average page speed of 645ms – much faster than the industry average. Where are A Small Orange’s datacenters?

Level II Cloud VPS

I will also study inputs from other users of this web host so as to derive to an objective review. The two multi-CPU plans (starting at $303 per month) both have 32GB of RAM, but they differ in that one offers a 512GB SSD, while the other offers a 1TB HDD. After your payment has been processed, you’ll find a link to log in to the client area, with no password required.

Besides the really cool “Show Me How” feature in cPanel, A Small Orange offers several other great features. Instead, they rely on an in-depth knowledge database, live website chat, and email. Room to expand – Basically you don't have to worry about outgrowing your web host at ASO. (92 per month) offers a mere 500MB of storage, a respectable 5GB of monthly data transfers, and a single domain. As I discussed in my review of Namecheap, I appreciate that A Small Orange doesn’t try to sell potential customers on the notion of unlimited disk space, since it never really turns out to be true.

Either way, there was not much to look at on the Better Business Bureau’s website since it seems the company profile there is young. I love the small host feel and the site really gives me the impression that they care about their clients and are here for the long haul. Now it takes 3 days or longer to get a reply.

  • In other words, NO.
  • It also costs less if you order for a period of more than one year.
  • What this means is the difference between the rating here and the actual rating on the live site is a measure of the degree people are being positive or negative about a company.
  • Originally launched back in 2020 by Tim Dorr, A Small Orange now has two server locations in Dallas, Texas, and Dearborn, Michigan.
  • 95% over twelve months.
  • Telephone support was a little more difficult experience, even though we were connected to a rep in just under 6 minutes.
  • Always make sure that services such as scalability, failover, and some sort of virtual machine automation is included.

A Small Orange Prices, Plans & Features - 2020

The one thing which had us a little concerned was that in their ‘Terms of Service’, it is stated if you exceed you’re the limit set by your plan, the company can suspend your whole account. It seems like they’re in quite a mess. No hidden extra pays after you decide to sign up with them and a clear language stating the rights and obligations. What has happened to @Hostgator’s once excellent support? A Small Orange became obtained, with HostGator, by means of the Endurance International Group in 2020. And this is what often happens with EIG’s hosting companies. I asked them for a dedicated IP and asked can I have a separate domain on a dedicated IP within the same cpanel account.

BBB Rating

92/mo for 1 hosted domain, 500 MB storage and 5 GB bandwidth. But the even worse part is that they offer only one ‘courtesy’ backup restore every month, after which if you want to restore another backup during the same month, you need to pay $10 as a non-refundable backup restoration fee. Which isn't a requirement at all for a listing on Review Signal. Alternatively, A Small Orange has a website building service for a one-off fee. Daily backups which rolls back to 7 days are included free of charge. The economics at ASO don't really work out for a standard affiliate program. The end result is EIG has not lost this customer!

You may have noticed that unlike other hosting service providers, A Small Orange doesn’t offer unlimited resources on shared hosting. You can get in contact by email and ticket system but there is absolutely no telephone support available. If you’re looking to get hosting with premium support and features for the price of regular shared hosting, SiteGround is an excellent option. A Small Orange offers the choice to pay either by credit card or PayPal. You can see all the EIG brands tracked here on Review Signal in the chart above and their acquisition dates below: But MOST of these reviews bashed the company for providing poor customer support. For years, I still waited for that evidence and the prophecy to become true.

That reminds of popular WordPress blogs that are built on free templates and sub-domains. Site5 is still very recent and hasn't shown any signs of decline yet. So, because of that first-hand experience, we’re giving the nod to Bluehost when it comes to better support. She is an expert in web hosting, design, HTML, and more. But of Bluehost and HostGator? WordPress – The WordPress Medium Plan is the best bang for your buck and comes in at a cheaper price than the Share Medium Plan. Unlike other hosting companies, this hosting provider provides their customers with a generous 90 day money back guarantee. Even sites who are not selling anything are encouraged to use SSL.

Dedicated Servers

One of the mains concerns we had was with the chance of your site being suspended if you accidentally go over your limits set out in your plan. You have access to 24/7 phone and email support. A Small Orange is a web hosting provider that aims to give you the best prices for their services and you can pay much less for more powerful solutions, such as dedicated servers. Every company will receive complaints. While these are all important factors to consider when choosing your WordPress hosting, what you need to consider most is your site’s needs.

Keeping your own backups is important, and services such as CodeGuard make it incredibly easy to automate the process. The ‘Large’ tier is $25 per month. They were extremely quick and detailed in our experience, with 24/7/365 availability.

  • A Small Orange is a powerful little web hosting provider which does not break the bank.
  • Now that we have the Plans out of the way, lets see about support and what the company has to offer to their client-base.
  • E-commerce fees are waived, too.
  • It often took EIG less than a year to ruin a brand.


Their quality customer support and no overselling policy might be something users dig in though. I also got told that at the same time their system had suspended my account and no one from the hosting company knew it got suspended. A few extra points have to be added just for the lovely honesty of both the pricing and the plan limitations - but it's not enough to turn this product into a worthy investment. 92 gets you unlimited storage and bandwidth! Besides, the VPS hosting sector and the Reseller hosting sector can be benefited by using the hosting plans under this hosting company.

How Do I Manage My Hosting at A Small Orange?

If you decide you want to cancel after that time expires, you’ll get a pro-rata refund for any services you haven’t used. Imagine your site got lucky, landed on Reddit's front page, and you didn't know about it – disaster. That was all the opportunity I needed. Here’s the thing, there are some problems you can’t communicate through live chat but can do so by stating it (using your voice) through the phone. My server’s uptime when I first signed up was at a shockingly low 66 days. Some of the links in our review are “affiliate links” from which we may earnif you follow them and make a purchase. June 2020 average uptime:

ASmallOrange Rating

Uptime is one of the worst parts of A Small Orange shared hosting. Compared to other hosting providers who provide unlimited websites per account, one website is too measly. And that seems perfectly ok to them, because it's probably more profitable for their bottom line. You can apply it in your business sector with the best satisfaction. If you want to create your own website, ASO can do it for you.

Information about server hardware is not readily available on the company website, besides the fact that its shared servers run on “Intel Xeon E5 Dual Hex Core processors and fully solid-state-drive (SSD) driven storage in redundant (RAID 10) arrays. Perl, PHP, Python, Ruby on Rails, cPanel (Softaculous installer), phpMyAdmin. The first thing that struck me was that a number of them did not seem to be very knowledgeable. You'll notice their ratings, in general, are not very good with Site5 (their most recent acquisition) being the exception. Whatever reputation the companies might have, we still choose based on the features they offer versus the needs we have. So, for example, if someone is getting unlimited disk space and bandwidth with BlueHost (another EIG-owned company) for $5 a month, they won’t really be picking ASO’s large plan which costs 4 times that amount per month, unless they really care about the quality of the host. It provides great loading time, times higher than the accepted medium in the industry. That was my first exposure to a VPS hosting and my assumption that the cPanel would be ever-ready waiting for me (as I logged on for the first time) was plain wrong.


We had felt this was going to be a good result as the site responded instantly and there seemed to be no delay in pages loading. And that can mean issues due to bad communication skills and lack of overall platform knowledge. Consider the pros and cons of a hosting company before making your final decision.

He reached out on my behalf to EIG's PR team to see if they would participate in this story. The affordable rates of this type of hosting will allow you to cut down on costs and provide you with enough resources to begin growing. If you find this A Small Orange Hosting Review useful, consider it sharing with your friends. You’ll probably get more bang for the buck with one of our best recommended hosts. Taking a glance at, say, A2 plans, it already proves my point. Besides, to simplify the installation of Joomla, the company adopts Softaculous, one of the most easy-to-use script installers. Small - $8 per month, unlimited websites, 5GB disk space, 50GB bandwidth.

And I discovered noticeable issues with command line utilities. Godaddy review, goDaddy offers dozens of products and comes with many available plans. But most don’t actually deliver unlimited benefits. As a matter of policy, BBB does not endorse any product, service or business.